Personas were created to represent library patrons for public and academic libraries based on demographic information provided by partner libraries. These personas were used to help inform our design decisions throughout development.
We documented a 'big picture' to represent how a library patron will search and discover content using ILR and the extensive WorldCat library catalog. This was gathered by analysis of existing systems and interviews with library patrons and librarians. This document was used to gain an understanding of the users' journey discovering and accessing digital subscribed content.
Low fidelity concepts and wireframes were created in order to begin visualizing the discovery process for ILR. We used these wireframes to produce a protytpe that we tested extensively with users to validate our concepts.
Once concepts were validated, we provided a library branded experience to seamlessly fit into a library catalog. We worked closely with developers in an agile environment to iterate and delivery the final product.